Salon Policy – Magic Nails Bar
At Magic Nails Bar, our goal is to provide exceptional services in a clean, safe, and relaxing environment. To help us deliver the best experience possible, we kindly ask that you review and adhere to the following salon policies.
Client Responsibilities
To ensure we can provide quality service as efficiently as possible, please:
● Inform our staff if you are allergic to any chemicals or substances
before receiving any service.
● Provide feedback or comments
during your service so our technicians can address your needs immediately.
● Notify our staff or salon manager
right away if you have any concerns regarding the salon, staff, or services.
● Inform us immediately if you experience any
infection, abnormal reaction, or condition related to your nails.
Remember: Nails are jewels, not tools. Treat them with care, and they’ll stay beautiful for weeks!
Pets Policy
For the health and safety of all clients:
●
No pets of any kind are allowed in the salon, as required by the State Board of Cosmetology’s cleanliness and sanitation regulations.
● Only
official service animals wearing proper “Service Animal” vests are permitted.
● This policy helps protect clients who may have allergies or sensitivities.
Personal Belongings
Magic Nails Bar is
not responsible for any personal items that are lost, damaged, or left behind in the salon.
Right to Refuse Service
We reserve the right to refuse service to anyone:
● With a nail condition that appears contagious.
● With open or infected wounds in the treatment area.
● Who appears to be in ill health or could be harmed by our services.
● Who demonstrates
inappropriate or disrespectful behavior toward staff or other customers.
● Your understanding and cooperation are greatly appreciated.
Refund Policy
Magic Nails Bar
does not provide refunds for any services or gift certificates.
If you are unsatisfied with your service:
● Please inform us
before making payment so we can make necessary adjustments or remove any applied coatings or enhancements.
●
No refunds will be issued once you have left the salon.
Evening Appointment Policy
To ensure every client receives our full attention and the best possible experience, we kindly ask that
customers do not book appointments after 5:30 PM.
Additionally, we are unable to accept
bookings with more than two services after 5:30 PM. This policy helps our technicians complete each service with the care and detail it deserves—without feeling rushed at the end of the day.
Our goal is to provide a calm, relaxing atmosphere for every guest, and this schedule allows our team to maintain that standard of quality and comfort for you.
If you’d like to book multiple services, our staff will be more than happy to help you find an earlier appointment time.
We truly appreciate your understanding and continued support
Children Policy
No children allowed
Unless they are getting service done, due to safety considerations and limited space, the services and time booked are meant for you to enjoy, and it is challenging to receive the full experience while supervising children or hearing unnecessary commotion during a quiet service. As we provide tranquil, luxurious services, we aim to be as courteous as possible to the surrounding suites/chairs by maintaining a minimal noise level.
3-Day Guarantee Policy
At
Magic Nails Bar, your satisfaction matters. We offer a
3-day guarantee for gel, dip, and acrylic services.
● We will fix
any lift, chip, crack, or broken nail within
3 days of your visit.
●
No changes to color or design are included.
● The guarantee
does not apply to
regular polish services.
● Customers are responsible for returning to the salon within 3 days and providing proof of service.
● Damage caused by misuse or external force is
not covered.
If you experience an issue, please call us at
(203) 828-6138 or (203) 828-6273 or visit
57 New Haven Rd, Seymour, CT 06483
We’re always happy to help make things right!
